Our Frequently Asked Questions are divided into specific categories to help you find the answers you need quickly. If you cannot find an answer to your question, please call our office at 866-384-3033

Inkjet | Phone | Program | Shipping | Payment


When can my organization expect to receive payment?
Payments are made by check on the 1 st and the 15 th of each month. Printer cartridges received and inspected within those dates will be paid for at the end of that cycle. Cell phones typically take 30 days for payment from the date they arrive at our processing center.

Why do you not pay for remanufactured or Epson inkjet cartridges?

How can we be certain we will receive our payment?